Our Fees

What are your fees?

We will receive refunds from HMRC on your behalf and deduct charges in accordance with our fee, prior to making payment to you.
Our standard fee is 40% +VAT of any refund we obtain for you.
A minimum fee of £40 will apply to any successful claim. Where the refund from HMRC does not cover this, we will not ask you to pay any additional charges and the claim will be closed. We reserve the right not to contact you in this instance.
Our charges apply to all refunds received including, but not limited to those relating to employment expenses. Please refer to the following section below for more information on this.
If a refund of tax was already in the process of being issued to you prior to you claiming with us and has subsequently been issued to us as a result of a claim you have made with us, our fee as outlined will apply on the entire refund.
If you can provide satisfactory evidence that a specific amount of money was in the process of being refunded to you by HMRC prior to you claiming with us, we will consider a partial refund of our fee but are under no obligation to do so.
If you ask us to re-issue a cheque, we have sent to You, we will charge you a £29.99 +VAT fee. Where the value of the cheque is under £29.99 you will not be required to pay us any more than the amount of the refund. We will not charge You this fee if we have made a mistake that requires your cheque to be re-issued.
Following the issue of a refund cheque. If we do not hear from you after a further 3 months and your cheque remains un-cashed, we will close your file and you agree that we will dispose of your refund as we see fit, including to a charity of our choice.

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If we are successful in claiming Uniform Allowance or Marriage Allowance for you, HMRC will code this rebate into your tax code, so you automatically receive it every year as a tax credit without having to re-apply as long as your circumstances do not change i.e., change of job or change of marital status. There is no fee to us, for any of these additional payments.

Is it worthwhile making a tax rebate claim?

No matter if you make a claim directly to HMRC or through us , you always benefit from making a successful tax rebate claim:

  • You will pay less tax going forward every year, due to the tax allowances put into your tax code.
  • You won’t need to claim again (unless you change jobs or there is a change in your marital status).
  • You will have peace of mind in knowing that you’ve paid the right amount of tax and are on the correct tax code

About the VAT

We are required by law to charge VAT on our fee at 20%. VAT is only applied to our fee and not to the whole refund amount.

How will I know my claim has been successful?

You will receive a P800 tax calculation letter from HMRC confirming how much you are owed and how this figure was calculated for each of the tax years applied for. HMRC gives itself up to two weeks for a repayment cheque to arrive at its destination. So, once you receive a P800 tax calculation, your cheque should arrive in the mail two weeks later.

How am I paid?

When we receive your tax rebate cheque or bank transfer from HMRC, we automatically send out your payment in the form of a cheque, to the address confirmed in the application. This payment includes a breakdown of the amount received from HMRC, our fee, VAT, and the amount due to you.
If you have any questions, please write to info@ppi-refunds.online and request a callback. Our staff will be happy to answer any questions you may have.